We loved Niche Interiors! First of all, the finished project is beautiful and exactly what I hoped. The ladies of Niche were such great listeners, from hearing and understanding how we wanted to handle the process to the interior design style we wanted. For the former, they quickly understood that, although we had a very specific style in mind, we wanted to be bothered with the process as little as possible. Niche’s interior designers provided just the right amount of support to make that happen. For instance, for a specific furniture item, they would give a tightly yet thoughtfully curated selection of choices. If we were indecisive, they would quickly, but with a good explanation, cull down the options.

That was another thing I appreciated about Niche–that they were sensitive to cost, but also weren’t afraid to show us something that would be a big splurge. Their design team also knew how to allocate the costs effectively–for instance, areas that would suffer more wear and tear got the less expensive (but still stylish and good quality) items, while the public areas got the more expensive furnishings. I really liked the process we went through to figure out our style. First, I sent them a bunch of photos on Houzz that I liked. They sent me inspiration images of what they thought was our style, complete with photos of their own. This made it clear where we needed to steer them in a different direction. On the same note, all of the interior designers on their team were so welcoming of feedback, even negative feedback. I really felt like, although they want to create something beautiful, they were not so emotionally tied to their creation that they couldn’t change parts of it to please us, their clients.

Finally, they really held our hands during the entire process. There were two separate instances where we ran into problems with vendors, and in both instances they either were very willing to or, of their own volition, took over the interactions with the vendor and made everything run smoothly. I’ve been fielding so many compliments for interior design work in our San Francisco home which has nothing to do with me, but everything to do with Niche. Most importantly, we love our home and how it looks!